Team Csharp
over 1 year ago
When it comes to support issues. We always recommend reporting them so that they get resolved.
https://hardops-manual.readthedocs.io/en/latest/issues/#helping-us-help-you
If issues aren't reported, they are not resolved. A playlist on troubleshooting has also been created to assist users with identifying problem sources and getting us the info needed for resolution.
https://www.youtube.com/playlist?list=PLjqpj14voWsWM4qK8M68KQqyKkM9YqS5x
Without report or attempt at resolution, an adventure can get wayward when attempting to install incorrect updates or using incompatible versions. I can only hope the product is working now since we aim to keep them consistently functional.
That said, there will always be systems, situations and scenarios unplanned for that we must react to once made aware that are beyond our control. I'm sure you can understand.
It's great you got things working now. It is our goal. Once users begin shifting blender versions and older versions of us that things will get messy. Thank you for your review. It reminds us that there is always more work to be done.